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Refund Policy

Crafting immersive digital journeys for brands.

Thank you for choosing Vadaany Innovation Labs for your service needs. We strive to ensure your satisfaction with our services. However, we understand that there may be circumstances where you need to request a refund. Please review our refund policy below:

  1. Eligibility for Refund:

    • Refunds will be considered under the following circumstances:
      • If the service purchased is not provided within the agreed timeframe.
      • If the service provided does not meet the specifications as outlined in the agreement or description.
      • If there is a technical issue or error on our end that prevents you from utilizing the service.
  2. Refund Request Procedure:

    • To request a refund, please contact us at [email protected] within 7 days of the purchase or service delivery date, whichever is applicable.
    • Your refund request must include:
      • Your name.
      • Date of purchase.
      • Description of the issue or reason for the refund request.
      • Any supporting documentation or evidence (if applicable).
  3. Refund Processing:

    • Once we receive your refund request, we will review it thoroughly.
    • We may contact you for further information or clarification if necessary.
    • If your refund request is approved, we will initiate the refund process within [X days/weeks].
    • Refunds will be issued using the same method of payment used for the original purchase.
  4. Non-Refundable Items:

    • Certain services or products may not be eligible for refunds. These may include:
      • Customized services tailored to your specific requirements.
      • Digital products or services that have been fully utilized or accessed.
  5. Cancellation Policy:

    • If you wish to cancel a service before it has been provided, please contact us as soon as possible.
    • Depending on the stage of service delivery, a partial refund may be issued.
  6. Contact Us:

    • If you have any questions about our refund policy or need assistance with a refund request, please contact us at [email protected].

Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates or amendments.

Thank you for your understanding and cooperation.

Sincerely, Vadaany Innovation Labs